Add a user to the Call by Name Directory

Users will not show up in the call by name directory unless they have a self-identification message (name) recorded.

To record your self-identification message:

1. Dial your voicemail menu (extension 999) or press the Voicemail button on the physical phone.
2. If asked, enter your voicemail PIN number.
3. Press the 9 key to go to the options menu.
4. Press 5 key to record the self ID message.
5. Record your name only, i.e. “Sarah Jones.”