Office 365
Users page (Active users), click on the user.
- Block sign-in
- Mail tab
- Convert to shared mailbox
- Turn off show in global address list
- Set automatic replies
- Set up forwarding
- OneDrive tab
- If you need files from their personal OneDrive, click on Create Link to files. Then you can go to that link and download things you need
- License tab
- Remove all licenses
- (You will still be paying for this license)
3CX
Users page
- Open the user
- Change or remove the e-mail
- Change the name
- Reset password
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